Terms of service

Welcome to CozySip. These Terms of Service govern your use of the CozySip website and your purchase of products through our online store.

By accessing our website, browsing our products, or placing an order, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

About CozySip

CozySip is an online retail store offering tea, coffee, beverage, and home organization products designed to help customers create practical and inviting beverage stations.

Our products may include tea bag organizers, coffee pod organizers, bamboo storage boxes, rotating organizers, countertop storage solutions, and other related accessories.

Use of Our Website

You agree to use the CozySip website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not use the website to engage in fraudulent activity, attempt unauthorized access, distribute malicious software, interfere with other users, or violate any applicable law or regulation.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, features, and other information presented on our website are accurate and useful.

However, minor differences may occur between product images and the actual product due to lighting, photography, screen settings, manufacturing variations, or other factors.

Product availability, pricing, specifications, and descriptions may be updated from time to time without prior notice.

Orders

When you place an order through CozySip, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue involving availability, pricing, payment authorization, suspected fraud, or another legitimate fulfillment concern.

If we are unable to fulfill an order, we will make reasonable efforts to notify you and provide an appropriate solution, including a refund where applicable.

Pricing and Payment

All prices displayed on our website are subject to change without notice.

You are responsible for providing accurate payment and billing information. By submitting payment information, you represent that you are authorized to use the payment method provided.

Payments are processed through the payment methods made available during checkout.

Shipping

CozySip offers free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days, although actual delivery times may vary depending on the destination, carrier operations, customs procedures, weather, holidays, or other circumstances beyond our reasonable control.

For more information, please review our Shipping Policy.

Returns and Refunds

CozySip offers free returns and refunds within 30 days, subject to the conditions described in our Return & Refund Policy.

Please contact our support team before returning an item so that we can provide the correct instructions.

Intellectual Property

All content appearing on the CozySip website, including text, photographs, graphics, logos, branding, product descriptions, page layouts, and other materials, is owned by or licensed to CozySip or its respective rights holders unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

Third-Party Services

Our website may use third-party services, applications, payment providers, shipping providers, analytics tools, or other technologies necessary to operate our online store.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

Website Availability

We aim to keep the CozySip website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at every moment.

Temporary interruptions may occur because of maintenance, technical problems, service providers, internet disruptions, or circumstances beyond our reasonable control.

Limitation of Liability

To the extent permitted by applicable law, CozySip will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit liability or consumer rights that cannot legally be excluded or limited under applicable law.

Changes to These Terms

CozySip may update these Terms of Service from time to time to reflect changes to our business, products, website, services, or applicable requirements.

The updated version will be posted on this page with its effective date where appropriate.

Governing Law

These Terms are intended to be interpreted in accordance with applicable laws governing the transaction and the rights of consumers in the relevant jurisdiction.

Mandatory consumer protection rights that apply to you are not affected by these Terms.